Microsoft 365 Setup
Email, files and licensing configured properly the first time.
What this coversBusiness IT & systems
Small business IT support in Adelaide
Small teams rarely need a managed service contract with a portal and a service-level matrix. They need someone who picks up, understands the setup because they built half of it, and can be on site when it matters.
That is what this is. Ongoing support for businesses with nobody in-house — the printer, the shared drive, the laptop that will not join the network, the person who starts Monday and needs everything ready.
Call 0452 128 638What this covers
- Remote and on-site troubleshooting for desktops, laptops and printers
- On-call remote hands for racks, switches and server rooms
- Ongoing support arrangements for small teams without in-house IT
Sound familiar?
These are the ones I get called about most. If yours is not listed, it is still worth asking.
- No one in-house, and staff asking each other for help
- A printer or shared drive that half the office cannot reach
- New starters who take days to get properly set up
- A former IT provider who has become slow or unreachable
- Nobody certain whether the backups are running
- Accounts still active for staff who left months ago
- Recurring problems that keep getting patched and never fixed
IT Support & Remote Hands — common questions
Do I need an ongoing contract?
No. Plenty of clients call when something breaks and that works fine. If you would rather have a standing arrangement with agreed rates and priority, that is available too — but it should be because it suits you, not because it is the only option I offer.
How quickly can you get on site?
I aim to respond the same business day and attend the same or next day wherever the job allows. A lot of support does not need a visit at all and can be sorted remotely within the hour, which is usually faster and cheaper for you.
Can you take over from our current IT provider?
Yes. That normally starts with documenting what you have, getting administrative access properly transferred into your own name rather than a provider's, and fixing whatever has been left half-done. Your accounts and domains should belong to you, not to whoever set them up.
Related help
Jobs that often come up alongside this one.
Business Network Upgrades
Wi-Fi and cabling that hold up under real load.
What this coversIT Consultations
A straight answer before you spend money.
What this coversWhere I cover
On-site for it support & remote hands across metropolitan Adelaide and surrounding suburbs. Remote support is available Australia-wide where the job allows it.
- Adelaide CBD
- North Adelaide
- Prospect
- Enfield
- Mawson Lakes
- Salisbury
- Elizabeth
- Modbury
- Tea Tree Gully
- Campbelltown
- Magill
- Norwood
- Burnside
- Unley
- Parkside
- Mitcham
- Blackwood
- Flagstaff Hill
- Aberfoyle Park
- Morphett Vale
- Marion
- Brighton
- Glenelg
- West Lakes
- Henley Beach
- Findon
- Woodville
- Port Adelaide
- Thebarton
- Gepps Cross
Tell me what's going on
Describe it however makes sense to you. You will get a straight answer about what I think it is, and what it is likely to cost, before anything gets touched.